What's being designed in

• Content controls and age-appropriate AI tutor behaviour.
• Parent / carer visibility into a child's activity in plain language.
• Clear, low-friction routes for a child, parent or partner to raise a concern.
• Vetting and training for volunteers, mentors and pod hosts.
• A designated safeguarding lead within the BrightSeed team, with policy aligned to UK / international best practice.
• Regular review of AI tutor outputs by humans, especially around sensitive topics.

What BrightSeed is not

BrightSeed is not a crisis service. It is not a replacement for professional mental health care, therapy or statutory safeguarding services. We do not currently provide live emotional monitoring or crisis escalation — those features are being thought about carefully, but are not in place today and won't be claimed until they truly are.

If a child is in danger

Please contact your local emergency services or a recognised child protection service in your country. In the UK that includes the NSPCC helpline and Childline. We'll publish a per-region list of recommended support services as the pilot grows.

Raising a concern about BrightSeed

If you have a safeguarding concern about anything connected to BrightSeed itself — a volunteer, a piece of content, a tutor interaction — please contact us through the contact form choosing "general enquiry" and noting that it's safeguarding-related, or email hello@brightseed.world. A dedicated reporting channel will be introduced for the pilot.